How Naysaying Commerce Platforms Take Over
Legacy tech preventing innovative commerce? We dug into the impact of tyrannical tech stacks.
Naysayer / (noun)
The legacy commerce platform holding your company back from innovation and excellence.
Telltale signs:
Slow rollouts, rare updates, big ideas hitting a brick wall.
Yeasayer / (noun)
The modern commerce solutions pushing your organization forward, often powered within a headless commerce environment. Also includes the people who champion modern eCommerce offerings and improvements.
Telltale signs:
Frequent releases, quick updates, new ideas are no problem.
Legacy commerce platforms take control, and it costs you
Legacy tech blocks eCommerce innovation, driving away customers and commerce decision-makers alike.
Half of respondents (50%) report that their own reservations about their organization’s technologies have limited their company’s ability to innovate as quickly as needed.
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More than two-thirds of respondents (68%) say it takes their companies 3 months or longer to take new commerce solutions to market.
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Nearly a quarter of respondents (23%) have considered leaving their current job due to their company not innovating fast enough.
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Over a third of respondents (36%) say they feel jealous of competitors’ commerce offerings. Of these, 61% cite competitors’ ability to quickly introduce new offerings.
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The outsized impact of an outdated commerce platform
When slow-moving tech keeps you from innovative commerce, your business suffers. Respondents fear stagnant eCommerce offerings impact customer experience, sales and loyalty, making it harder to connect with younger, tech-savvy shoppers.
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Discover the report audience
The 2022 Commerce Innovation report surveyed 300 non-technical business decision-makers globally in March 2022. All respondents work at the director level and above and are a part of the formal decision-making process around eCommerce solutions at their organization.
