Naysayer / (noun)
The legacy commerce platform holding your company back from innovation and excellence.
Slow rollouts, rare updates, big ideas hitting a brick wall.
Yeasayer / (noun)
The modern commerce solutions pushing your organization forward, often powered within a headless commerce environment. Also includes the people who champion modern eCommerce offerings and improvements.
Frequent releases, quick updates, new ideas are no problem.
The outsized impact of an outdated commerce platform
When slow-moving tech keeps you from innovative commerce, your business suffers. Respondents fear stagnant eCommerce offerings impact customer experience, sales and loyalty, making it harder to connect with younger, tech-savvy shoppers.
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Discover the report audience
The 2022 Commerce Innovation report surveyed 300 non-technical business decision-makers globally in March 2022. All respondents work at the director level and above and are a part of the formal decision-making process around eCommerce solutions at their organization.