Press Release Independent Research Firm Names commercetools a Contender in Latest Evaluation of B2C Commerce Suites

commercetools author image Stephanie Wittmann
Stephanie Wittmann
September 2018

Report states: “Its true value is to those who want to deliver the next generation of commerce experiences*”

Munich, (Germany) / Durham, (USA), September 17, 2018 – commercetools, a global leader in next-generation commerce software, has been named a “Contender” in The Forrester Wave™: B2C Commerce Suites, Q3 2018. In the report, Forrester gave commercetools the highest possible scores in the platform architecture, product vision and road map, and delivery model criteria.

commercetools is Contender in the Forrester Wave B2C Commerce Suites 2018

According to the report, “The platform is ideal for those planning to take a ‘strangle and replace’ approach to migrating off a legacy platform. Its true value is to those who want to deliver the next generation of commerce experiences.”

Recognizing the needs of enterprises for a more nimble, flexible commerce solution, commercetools pioneered the use of microservices for shopping applications and integration with other business systems. The commercetools platform employs an API-first, cloud-native approach that enables brands to quickly add commerce to channels and devices beyond traditional webshops, as well as be more agile and fast-to-market to capitalize on developing opportunities.

Commerce is going through a renaissance. Enterprises are rejecting the lock-in model of early-generation commerce platforms with their costly and slow upgrades and maintenance cycles that don’t allow enterprises to react quickly to market developments. Our vision started with the idea that organizations should have more freedom, more choice and more agility when it comes to online commerce. Global brands are now experiencing that freedom with our platform.
Dirk Hoerig

CEO and Co-Founder, commercetools

commercetools received a 5/5 score in the product vision and road map criterion, and the Forrester report notes that a vendor with a score of 5 in this criterion is “leading in response and vision to industry trends in personalization, omnichannel, and mobile commerce.” The report also states that the company’s “continuous DevOps model eliminates the painful upgrade cycle that drives most platform users to undertake expensive re-platforming projects.”

commercetools also received the highest score possible in the expanded sales channels criterion, which Forrester describes as suites that provide “superior capabilities relative to others” and a “best-in-class, API-first headless commerce, purpose-built architecture that has been validated by clients.”

Be up-to-date and download your complimentary copy of The Forrester Wave™: B2C Commerce Suites 2021 report now!

The Forrester Wave™: B2C Commerce Suites for Q3, 2018; Forrester Research, Inc.

commercetools author image Stephanie Wittmann
Stephanie Wittmann
September 2018

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