Ready to test drive commercetools Composable Commerce? Get answers to the top 5 FAQs about our free 60-day trial

Considering an eCommerce platform migration? Check out the top 5 FAQs for our 60-day trial

Ankita Verma
Ankita Verma
Product Marketing Manager, commercetools
Published 22 August 2023
Estimated reading time minutes

Migrating to a new commerce platform may seem daunting, but it doesn’t have to be. By choosing best-in-class products from the right vendors that offer resources and support services, you can make your digital transformation easier. commercetools' free 60-day trial is a perfect example and a great place to start. It gives you the opportunity to experience the power of our MACH®-driven commercetools Composable Commerce solution for yourself. 

Since we understand you might want to know a little more before you sign up, we’re offering up answers to the top five most frequently asked questions about our trial.

Ready to test drive commercetools Composable Commerce? Get answers to the top 5 FAQs about our free 60-day trial

1. Why do you offer a free trial? What’s the catch?

Well, our founders, Dirk Hoerig and Dennis Werner believe in transparency, so we’ve offered a free trial since they launched the company in 2013. In fact, when Dirk introduced our original product — an API-first, cloud-native “platform as a service” product designed to serve mobile eCommerce applications — at the 2013 Exceed Conference in Berlin, he boldly invited all 350 attendees to test drive it. “We wanted everyone to experience it. It didn’t matter to us if they were potential competitors.” 

Today, with recent innovations like MACH technology and composable commerce quickly gaining traction as the future of commerce, it’s even more important to allow business and tech leaders to take our solution for a spin. 

So, believe it or not, there’s no catch. Your 60-day trial is completely free. There’s no cost, no limitations, no risk and no obligation. We can talk about all the capabilities commercetools offers and the benefits it delivers to your business endlessly, but we’ve found the best way to show off how it enables you to build and run outstanding shopping experiences is by handing over the keys and letting you climb in.  

Most people won’t buy a car without taking it for a spin, yet business leaders continually buy software right off the shelf without ever having their IT teams experiment with it. That’s not the way it should be… If you can’t sign up for and immediately get access to a trial that you can play around with and maybe upload your product catalog or create a promotion, it probably doesn’t meet MACH requirements
Michael Scholz

Vice President Product and Customer Marketing, commercetools

2. What can I do on the free trial?

The biggest benefit of signing up for our 60-day trial is getting to experience first-hand all the ways in which commercetools has revolutionized and, ultimately, improved the commerce landscape. The first thing you’ll notice is that instead of a monolithic platform with very rigid parameters, commercetools provides you with a flexible, open environment that enables you to build the commerce platform of your dreams. 

Once your account is set up, you’ll have full access to commercetools Composable Commerce so you can explore our complete API catalog and experiment with our business tools. You’ll be amazed at how microservices, APIs, cloud-native and headless technologies combined can enable you to quickly build features that differentiate you from your competitors, make changes and updates to data and add new channels. 

Again, since you won’t have any of the restrictions your current platform places on you whenever you want to modernize your customer experience, you can pretty much build whatever you want. You can actually build a fully functional POC (proof of concept) on our free trial platform.

While that may sound impossible to achieve within the duration of the trial, we assure you it’s not only possible, it’s extremely probable. In fact, it’s been accomplished in 80% of all of our sales cycles. As soon as you set up your free account, you’ll have the ability to begin developing a POC as well as an MVP (minimum viable product), resulting in a head start in your migration journey.

3. Do I have to upload my own data to use the trial?

The choice is yours. You can start from scratch and upload your own data or, if you prefer, you can experiment with B2C fashion retail data that we preloaded specifically for trial users. If you choose to use your own data, we provide step-by-step instructions to enable you to do so.

4. Is there any support from commercetools while I’m test-driving the platform?

Of course! Your first step is to read our Getting Started Guide, which provides easy-to-follow steps to set up your project. If at any point you have questions or need assistance, we have experts available to help you 24/7. In addition, you can find a plethora of resources in commercetools Documentation, which is continually updated to ensure our customers and prospects have access to the most up-to-date information.

Many free trial users also take advantage of our in-depth white papers. Our migration guides, including Migrating your Commerce Platform to the Cloud, offer roadmaps as well as tips that can be incredibly helpful. Making the Switch to MACH is another great read that can help you better understand the building blocks that make the commercetools solution so powerful. 

For further inspiration on how our customers are leveraging its capabilities to deliver outstanding shopping experiences, you can always peruse our library of case studies and resources.

5. What happens after the trial is over?

At the end of your 60 days, all your project data will be securely stored in our Merchant Center. There’s no pressure on you to make an immediate decision. If you decide not to continue, we’ll delete your account and any data. However, if you’re impressed by the performance, speed and modern functionality commercetools offers and are ready to move forward with the next steps to become a customer, we can easily onboard your trial to a live project in a matter of seconds. 

Looking to make the move from your old platform to commercetools? Try the commercetools free 60-day trial to get started building the commerce project of your dreams.

Ankita Verma
Ankita Verma
Product Marketing Manager, commercetools

Ankita is a product marketing professional at commercetools and is passionate about developing value-based product messaging to communicate the vision and value of their products to the market. She has lived and worked in five different countries and navigated roles in the consulting and financial services industry before transiting into eCommerce post MBA.

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