Considering an eCommerce platform migration? Check out the top 5 FAQs for our 60-day free trial

Getting to know the 60-day free trial in detail

Migrating to a new commerce platform can feel overwhelming, but the right tools and support make the process much easier.

Our free 60-day trial is designed to help you get started quickly, giving you hands-on access to the full commercetools platform so you can explore its capabilities for yourself.

To help you get the most out of your trial, we’ve compiled answers to the top five questions we hear from new users.

1. Why does commercetools offer a free trial?

At commercetools, we believe that the best way to evaluate a commerce platform is to experience it firsthand. Many vendors rely on polished demos filled with promises, but those rarely show the platform in action with real business scenarios.

That’s why we offer a 60-day free trial with no cost, no limitations and no strings attached. You get full access to our platform in a live environment, so you can test-drive it with your own product catalog, create promotions and explore features exactly as you would in production.

We follow the principle that for such an important decision, it’s essential to try it out before committing. Just as no one would buy a car without taking it for a spin, you shouldn’t have to choose a commerce platform without giving your teams the chance to explore it, see how it fits your needs and understand its capabilities firsthand. 

This way, you can make an informed decision based on real experience — not demos or empty promises.

2. What can I do on the free trial?

Once your free trial account is set up, you get full access to the commercetools Platform. That means you can explore our complete API library, experiment with our business tooling, the Merchant Center, and start building capabilities on top of our own.

Unlike traditional platforms, there are no restrictions holding you back: You can make updates, add new channels or even build entirely new experiences. Many customers use the trial to develop a fully functional proof of concept (POC) or a minimum viable product (MVP), giving them a head start on their migration journey. 

For instance, building a POC during the trial is a common approach: 80% of our sales cycles involve customers validating the platform with a live POC, which helps secure internal buy-in and demonstrates the speed, flexibility and value of commercetools in real scenarios.

3. How do I get started with the free trial?

Getting started is easy. Once you sign up, you can start experimenting with your own data and business use cases right away. 

Here’s an overview of what you need to do:

• Our platform is available on cloud vendors Google Cloud Platform (GCP) and Amazon Web Services (AWS) in multiple locations (North America, Europe, Australia). Choose the region that is closest to your customers to ensure optimal performance. 
• Sign up for the Merchant Center to manage your Projects, invite team members and create API Clients for your commerce applications. You’ll need an account to start your free trial. 
• Set up your Project with sample data from commercetools or your own data. 
  • The sample data provides you with a Preconfigured Project, including product data and store configuration, to help you understand how everything fits together. You can select from two sample data sets: B2C Lifestyle and Home or B2B Heavy Machinery. 
  • Starting with your own data means you have to enter or import it directly into the Merchant Center. 
• After setting up your Project, you’re ready to create an API Client — and get started!

4. Is there any support from commercetools while I’m test-driving the platform?

Yes! During your 60-day free trial, we provide a range of resources to help you succeed, from self-serve guidance to expert assistance.

Building a POC or MVP

Once your environment is ready, our documentation provides detailed guidance on exploring APIs, experimenting with business tools, and creating fully functional proofs of concept. You can test workflows, update data and configure features just as you would in a live environment.

AI Assistant 

The commercetools AI Assistant is built directly into our documentation to help you get answers faster as you explore the platform. It can explain APIs in context, suggest best practices, generate example code snippets and guide you through workflows, so you can learn, experiment and build more efficiently during your trial. 

The AI Assistant is available during the free trial with no limits or constraints. 

Planning a migration or next steps

If your goal is to evaluate commercetools for a larger implementation, our migration guides for B2C and B2B provide practical advice, roadmaps and tips to help you plan your path forward.

Expert assistance

While most trial users rely on self-serve resources, our team of experts is available if you run into questions or need guidance. We’re here to help you get the most out of your trial and ensure you can fully explore the platform’s capabilities.

Plus, for inspiration, you can explore our customer stories to see how others are leveraging commercetools to deliver standout shopping experiences.

5. What happens after the trial is over?

At the end of your 60-day trial, all your project data remains securely stored in our Merchant Center. There’s no pressure to make an immediate decision — you can take your time to evaluate the platform and plan your next steps. If you choose not to continue, your account and data can be safely deleted.

But if your trial has been successful, everything you built can carry forward seamlessly into a live production environment. This means you can pick up exactly where you left off, without needing to start over, making the transition to a full commercetools implementation quick and effortless.

Looking to move from your current platform to commercetools? Start your free 60-day trial and begin building your commerce project today.