Diversity, Equity, Inclusion & Belonging at commercetools

At commercetools, we believe diversity fosters innovation. We tune in to the diverse voices of our employees because it’s core to who we are. The global communities in which our customers, our partners and our work families operate benefit from a culture that supports innovation, inclusion, and equity. This is why at commercetools we hold ourselves accountable, and work together to help make the world a more fair place where everyone belongs.

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What Does Diversity, Equity, Inclusion and Belonging Mean at commercetools?

Embracing workforce diversity with regards to age, gender, disability, race, national or ethnic origin, religion, language, marital or civil partnership status, political beliefs, sexual orientation.
Valuing diversity of perspective leveraging the diverse personalities, thinking, skills, experience and working styles of our employees and other stakeholders.
Building a flexible organization providing opportunities for work arrangements that accommodate the diverse needs of individuals at different career and life stages (e.g. parental leave, neurodiverse work accommodations).
Treating every employee with respect and dignity and having a zero tolerance attitude to bullying, harassment or victimization of any kind.
Achieving higher standards than the minimum set out in legislation and proactively encouraging a culture that supports diversity and equal opportunities.
Nurture a community of belonging where people enjoy to be a valued member and feel they have a place to grow.

DEI Report

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commercetools Cookbook

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Pride Season

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DEI Yearbook

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We’re Never Done Learning

Wisdom That Works

Whether you just graduated college, got your first job or are CEO of a corporation, you’ll discover there are always lessons to learn— and that’s a good thing! That said, heeding the advice of others can save you from a lot of unnecessary frustration. Embrace the lessons offered up by a diverse array of commercetoolers in “Wisdom that Works.”

Accessibility: Ablr Assurance Program Badge

This emblem signifies commercetools' proactive engagement in ensuring an inclusive environment. It represents our organization's dedication to maintaining accessibility standards in all operations. Displayed proudly to communicate your commitment to inclusivity to customers, partners, and the community.

Round inclusion badge with dark blue top and orange bottom, featuring the word 'ablr' and 'Tier 3' label.

Group of people wearing white commercetools t-shirts holding a banner that says 'Pride is for Everyone!' with rainbow flags and diverse illustrations.

A smiling woman with rainbow pride stickers on her face and earrings, wearing a white shirt and walking in an outdoor gathering with diverse people holding colorful signs.

Group of volunteers posing indoors with signs reading 'Durham Branch #NoOneGoesHungry' and 'We packed 6,000 meals!' for a food bank event.

Employee Resource Groups

Our ERG program is a voluntary, employee-led diversity and inclusion initiative that is supported by commercetools’ leadership. ERGs are organized based on common identities, interests, or backgrounds to support employees. They create open forums for employees to meet, share, and support each other in addressing concerns and fostering a respectful, caring community. Check out our current ERGs below!

BLK Leaders

This BLK Leaders ERG serves to empower both the internal and external global Black/Brown community by fostering psychological safety, providing learning and development opportunities, and developing a network of diverse allies throughout varying levels within commercetools.

Open Minds

Our ERG is dedicated to creating a safe and inclusive space for all employees to engage in open, honest, and meaningful conversations. We strive to promote a culture of empathy, understanding, and respect by fostering dialogue across differences in race, ethnicity, gender, sexual orientation, ability, and other dimensions of diversity. Through our initiatives and events, we aim to build a sense of community and connection among employees, while promoting personal and professional growth. Our ultimate goal is to foster a workplace where everyone feels heard, valued, and empowered to bring their whole selves to work.

Planet Earth Alliance

The Planet Earth Alliance (PEA) employee resource group, creates a space for employees to learn about climate change and sustainability, as well as support green initiatives that help push the globe towards a more sustainable future. Not merely a buzzword at commercetools, sustainability is a deeply rooted value that resonates with all of us at the PEA. Witnessing the escalating ecological challenges the world faces, the team felt it was imperative to take action and contribute actively to building a better future. We strongly believe that businesses have a responsibility to mitigate their environmental impact, and through sustainable practices, we can make a tangible difference in fighting climate change and preserving our planet for future generations.

Women at commercetools

At commercetools, the Women at commercetools ERG isn't just talking equality, we're forging it. We build a vibrant community for women across all backgrounds, technical and non-technical alike, and empower them to accelerate their careers with the support of allies within and beyond the company.

Parents Empowerment

Our mission is to create a caring community that connects and empowers commercetools parents, providing support, resources, and education, prioritizing both professional and parental success.

Create and grow a community: Provide a safe space for collaboration and fostering a supportive community for parents
Sharing & Caring: Tips & Tricks / resources / roundtable discussions / networking sessions / guest speakers / Q&As
Parenting benefits: Advocate for policies and initiatives that support the needs and interests of parents within the organization, addressing issues related to work-life balance, and career advancement opportunities

Pride

commercetools is dedicated to cultivating a truly inclusive and equitable home for all. We celebrate our LGBTQIA+ employees and allies, ensuring everyone feels valued, respected, and empowered to be their authentic selves. Your unique contributions make us stronger!To cultivate a workplace where every LGBTQIA+ individual and ally feels a profound sense of belonging, is valued, and is empowered to thrive.

I took on a leadership role with our Sustainability ERG, Planet Earth Alliance, because I'm passionate about climate action and inspiring others to care, too. I want to help build a healthier future for the next generation.

Hetvi Mistry

Sr. Solutions Architect & Planet Earth Alliance ERG Co-Lead, commercetools

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I had always wanted to be more involved and meet more colleagues, and also work on making an impact within the company, and becoming an ERG leader was a great way to do all of those things. It has been incredibly rewarding! I've made some amazing connections and hosted some events that turned out better than I could have imagined. It's a great feeling when you help create an environment that brings positivity and enjoyment to others.

Ian LaBennett

Customer Success Manager & Black Leaders ERG Co-Lead, commercetools

Portrait of a smiling man with short hair and a trimmed beard wearing a dark blue collared shirt.

I chose to lead the Women at commercetools ERG because I'm passionate about creating a more inclusive and empowering workplace. We spend so much of our time at work, and I believe that fostering community, driving meaningful change, and supporting one another can have a lasting impact, not just on our culture, but on our personal and professional growth as well.

Lisa Lapp

Senior Product Manager & Women ERG Co-Lead, commercetools

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I never expected how much I would grow as a person. Being a part of the OpenMinds ERG has exposed me to so many amazing people and varying perspectives. By listening, I've connected to others and learned from them. By sharing, I've been vulnerable and allowed others to see me. Life can be messy, people can be messy. I'm messy. But when you look at it all through a lens of trying to understand, it's an amazing growth opportunity.

Marc Stracuzza

Director of Product Strategy & OpenMinds ERG Co-Lead, commercetools

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I chose to lead an ERG because I am passionate about building genuinely supportive and inclusive environments. Through my experience as a parent of children in the LGBTQIA+ community, I've come to understand that fostering this kind of atmosphere isn't about having a complete grasp of every pronoun or identity. Instead, it's about ensuring individuals feel truly seen and valued in every interaction. I want to drive change that makes commercetools a company where everyone feels empowered to be their authentic self, knowing they have the full support of their coworkers and leaders.

Mike Stevenson

Head of Customer Success Engineering, Americas & Pride in Unity ERG Co-Lead, commercetools

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I decided to lead the Parents ERG because I've personally experienced the challenges of managing work and family life while living in a country away from my parents and extended family. Navigating parenthood without a support system nearby was incredibly tough, and it made me realize how important community and shared understanding can be. I wanted to create that sense of support for others—to build a space where parents can connect, share resources, and feel empowered. It's something I wish I had early on, and I'm proud to now help provide it for others.

Sreedevi Parola

Senior People Operations Partner & Parents ERG Co-Lead, commercetools

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We are taking it seriously

To us, Diversity, Equity, Inclusion, and Belonging isn’t just a “nice to have”. At commercetools, we don’t just take our DEIB efforts for granted. We measure our efforts against the Mathison Equity Index, an industry-wide score, that helps us gauge the success of our programs as well as areas we need to work on. For any questions related on how DEI matters at commercetools, please direct your questions at deib@commercetools.com.