Our purpose, vision, and mission at commercetools

Purpose: Reimagining commerce for the world's leading companies

Our Vision: Transform the future of commerce

Our Mission: To power the evolution of commerce innovation through advanced operational and technical excellence to drive revenue growth and opportunities for the commerce leaders of tomorrow.

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Our purpose, vision, and mission at commercetools

Our Guiding Stars

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change, not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

Drive Results

We power evolutions in commerce by driving measurable results for our people and for the world’s leading companies. We challenge the status quo through our culture of innovation. Think big, work hard, and execute on transforming the future of commerce –– that’s who we are.

Cultivate Belonging

We foster positive relationships and elevate teamwork by owning both our personal impact and the impact we leave on the communities we operate in. commercetoolers share a commitment to curiosity, understanding diverse experiences and making positive impacts through inclusion. By investing in learning, development and growth opportunities, we empower all commercetoolers to take the lead in their professional growth.

Champion Customers

Through incremental innovation and thoughtful collaboration, we power our customers' ability to then translate those into revenue-generating opportunities. Ambitious by nature, commercetoolers create continuous value and go the extra mile for our customers and unlock their full potential. We prioritize the customer experience in our development, proactively addressing any challenges that arise with unwavering resilience.

Adapt Boldly

We are curious, inventive and change drivers. commercetoolers own up to our mistakes, learn from failures and, in doing so, build trust. We are committed to being bold decision-makers and transforming the future of commerce.

How we live up to them

Flexibility

Our people are our biggest assets. Feel free to pick up your little rascals at 3pm or work from home when they are sick. Success at work should not get in the way of happiness outside of it.

Inclusion and belonging

How do we champion our differences? By embracing them! From the moment you enter the recruitment process, commercetools commits to giving everyone respect and an equal opportunity.

Transparent communication

Be it our “All Hands” or “Ask Me Anything” sessions with our management team, we make sure that our people know what the company is doing, where it is going, and how us employees are impacted.

Training and development

Investment in your own people is always a wise choice. At commercetools you are in good hands: we provide our employees with a learning budget that can be used for books, courses, and conferences along with in-house weekly language courses.

Open feedback

Built into our culture is an openness to constructive feedback. Helping us to evolve and improve how we work, we listen and often launch new programs based on employee input. From one-on-one sessions, to our popular AMAs (Ask Me Anything), to a thriving Kudos slack channel and our ‘Telescope Tuesdays’ survey tool, we embrace a growth mindset and give every commercetooler a chance to listen, speak and be heard.

I've been at commercetools for 10+ years. I always loved the culture and getting to know and work with wonderful and diverse people from all around the world. This gives me a sense of belonging. And of course I love the technical and organizational challenges that I can help solve.

Nicola Molari

Staff Engineer for Merchant Center Extensibility, commercetools

commercetools leadership doesn’t just talk the talk - they walk the walk. They speak with sincerity, passion, and knowledge, helping to facilitate an authentic company culture. And you really see it play out - colleagues are genuinely supportive and eager to assist. The people really are the best part of the company!

Heather Wilburn

Global Partner Programs Manager, commercetools

At commercetools, my passion for innovation thrives in a culture that embraces trying, failing and learning. With mentorship, collaboration and endless opportunities for growth, I'm empowered to discover and focus on what excites me in software engineering, driving value and improvement. Here, taking responsibility is not just encouraged, it's celebrated.

Johnson Ogwuru

Backend Software Engineer, commercetools

I like working here because it's like a global talent circus, but without the clowns. We've got more diversity than a bag of mixed nuts and the freedom to Agile our way through challenges. Plus, my coworkers are like a quirky family, minus the awkward Thanksgiving dinners :)

Agnieszka Millward

Liwoch, Senior Agile Coach, commercetools

I love working at commercetools because of its uplifting culture and the remarkable people. Everyone is kind, helpful, and genuinely invested in fostering both individual and collective growth. Being surrounded by a team of smart, driven, and motivated individuals constantly challenges, motivates, and encourages me to aim higher, making every day rewarding and inspiring.

Savannah Foreman

Technical Writer, commercetools