Our purpose, vision, and mission at commercetools

Purpose: Reimagining commerce for the world's leading companies

Our Vision: Transform the future of commerce

Our Mission: To power the evolution of commerce innovation through advanced operational and technical excellence to drive revenue growth and opportunities for the commerce leaders of tomorrow.

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commercetools Career as an Employer

Our Guiding Stars

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change, not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

Drive Results

We power evolutions in commerce by driving measurable results for our people and for the world’s leading companies. We challenge the status quo through our culture of innovation. Think big, work hard, and execute on transforming the future of commerce –– that’s who we are.
Drive results

Cultivate Belonging

We foster positive relationships and elevate teamwork by owning both our personal impact and the impact we leave on the communities we operate in. commercetoolers share a commitment to curiosity, understanding diverse experiences and making positive impacts through inclusion. By investing in learning, development and growth opportunities, we empower all commercetoolers to take the lead in their professional growth.
Cultivate Belonging

Champion Customers

Through incremental innovation and thoughtful collaboration, we power our customers' ability to then translate those into revenue-generating opportunities. Ambitious by nature, commercetoolers create continuous value and go the extra mile for our customers and unlock their full potential. We prioritize the customer experience in our development, proactively addressing any challenges that arise with unwavering resilience.
Champion Customers

Adapt Boldly

We are curious, inventive and change drivers. commercetoolers own up to our mistakes, learn from failures and, in doing so, build trust. We are committed to being bold decision-makers and transforming the future of commerce.
Adapt Boldly

How we live up to them

Flexibility

Our people are our biggest assets. Feel free to pick up your little rascals at 3pm or work from home when they are sick. Success at work should not get in the way of happiness outside of it.

commercetools Career Flexibility

Inclusion and belonging

How do we champion our differences? By embracing them! From the moment you enter the recruitment process, commercetools commits to giving everyone respect and an equal opportunity.

commercetools Career Inclusion

Transparent communication

Be it our “All Hands” or “Ask Me Anything” sessions with our management team, we make sure that our people know what the company is doing, where it is going, and how us employees are impacted.

commercetools Career Transparent Communication

Training and development

Investment in your own people is always a wise choice. At commercetools you are in good hands: we provide our employees with a learning budget that can be used for books, courses, and conferences along with in-house weekly language courses.

commercetools Career Training and Development

Open feedback

Instead of playing the blame game, we see constructive feedback as an enormous chance for growth. From one-on-one sessions to weekly Kudos, we embrace a growth mindset and give every commercetooler a chance to listen, speak, and be heard.

commercetools Career Feedback
I've been at commercetools for 10+ years. I always loved the culture and getting to know and work with wonderful and diverse people from all around the world. This gives me a sense of belonging. And of course I love the technical and organizational challenges that I can help solve.
Nicola Molari

Staff Engineer for Merchant Center Extensibility, commercetools

Nicola Molari, Staff Engineer for Merchant Center Extensibility, commercetools
commercetools leadership doesn’t just talk the talk - they walk the walk. They speak with sincerity, passion, and knowledge, helping to facilitate an authentic company culture. And you really see it play out - colleagues are genuinely supportive and eager to assist. The people really are the best part of the company!
Heather Wilburn

Global Partner Programs Manager, commercetools

Heather Wilburn
At commercetools, my passion for innovation thrives in a culture that embraces trying, failing and learning. With mentorship, collaboration and endless opportunities for growth, I'm empowered to discover and focus on what excites me in software engineering, driving value and improvement. Here, taking responsibility is not just encouraged, it's celebrated.
Johnson Ogwuru

Backend Software Engineer, commercetools

Johnson Ogwuru
I like working here because it's like a global talent circus, but without the clowns. We've got more diversity than a bag of mixed nuts and the freedom to Agile our way through challenges. Plus, my coworkers are like a quirky family, minus the awkward Thanksgiving dinners :)
Agnieszka Millward

Liwoch, Senior Agile Coach, commercetools

Agnieszka Millward
I love working at commercetools because of its uplifting culture and the remarkable people. Everyone is kind, helpful, and genuinely invested in fostering both individual and collective growth. Being surrounded by a team of smart, driven, and motivated individuals constantly challenges, motivates, and encourages me to aim higher, making every day rewarding and inspiring.
Savannah Foreman

Technical Writer, commercetools

Savannah Foreman

Our Workstyle Global Heart, Local Smart

This is how we describe how we work at commercetools.

‘Global Heart’ represents our worldwide footprint and mindset, and we take pride in being a global company. Our goal is to expand our global community and embrace the diversity it brings. ‘Local Smart’ signifies our commitment to improving collaboration, finding innovative ways to boost productivity, and leveraging our proximity to benefit from in-person connections.

We have over 600 commercetoolers representing 66 nationalities, located in more than 30 countries worldwide. Our global presence is supported by our seven established offices and the flexibility to travel to connect with our teams. 

Despite our widespread locations, we excel at collaboration and operational excellence. Flexibility and connection have always been central to our success. 

With our Global Heart, Local Smart initiative, we offer the flexibility to choose your work location –– whether it’s from home, the office, or a combination of both ––  while still benefiting from meaningful in-person interactions and connections. 

We do not request or track mandatory in-office attendance, but we do encourage it for the valuable face-to-face interactions that enhance our sense of belonging, our collective performance, and overall satisfaction. 

By providing these opportunities, we aim to cultivate a culture where you’re motivated and have access to the information you need, whenever and wherever you need it,  to be effective. We want you to feel engaged, feel supported, and able to maintain positive mental health.

Offices

commercetools Locations

Discover our locations.

From Berlin to London, Durham to Melbourne, or remote, we are all around the globe.