List of Sub-Processors
Last Updated: January 23, 2025
commercetools uses service specific Sub-Processors to deliver and support its services. Some of these Sub-Processors are members of the commercetools Group Companies (commercetools GmbH and its subsidiaries) and some are third parties.
The Sub-Processor list is updated regularly. Please check back to this page for any updates. Any objection to the inclusion of a new Sub-Processor can be made per the process outlined in our Data Processing Agreement.
commercetools uses the following Sub-Processors for the purposes listed below:
| Sub-Processor (contracting entity) |
Purpose of processing | Location where Sub-Processor service is hosted or provided | commercetools Service utilizing the Sub-Processor |
|---|---|---|---|
| Google Ireland Limited Gordon House, Barrow Street, Dublin 4, Ireland |
Cloud Hosting of the Service | Determined by Customer EU (Data Center Belgium), USA or Australia |
Composable Commerce, Frontend, Checkout, Connect |
| Amazon Web Services EMEA SARL 31-33 Rives de Clausen, 2165 Luxembourg |
Cloud Hosting of the Service | Determined by Customer EU (Data Center Germany), USA or Australia |
Composable Commerce |
| MongoDB Ltd. Building Two, Number One Ballsbridge, Dublin 4, Ireland |
Database infrastructure (MongoDB Atlas) | Determined by Customer’s Selection of Cloud Hosting of the Service |
Composable Commerce |
| CrowdStrike Inc. 150 Mathilda Place, Suite 300, Sunnyvale, California 94086, USA |
Log Management Platform (Falcon LogScale formerly Humio) | Google EU Data Center Belgium | Composable Commerce |
| Atlassian. Pty Ltd Level 6, 341 George Street Sydney NSW 2000 Australia |
Administration of Support Tickets | EU | Composable Commerce, Frontend, Checkout, Connect |
| Netlify, Inc. 44 Montgomery Street, Suite 300, San Francisco, CA 94104 USA |
Web development management | USA | Frontend |
| Functional Software, Inc. (dba Sentry) 45 Fremont St San Francisco, CA, 94105 USA |
Application monitoring management | USA | Checkout |
| commercetools Group Companies comprised of commercetools GmbH and its wholly owned affiliates and subsidiaries as outlined below. | Operation and support in the course of 24/7 follow-the-sun support via remote access outside regular business hours | EU, UK, USA, Australia, Singapore | Composable Commerce, Frontend, Checkout, Connect |
commercetools Group Companies:
| Entity | Address | Country |
|---|---|---|
| commercetools GmbH (HQ) | Adams-Lehmann Str. 44, 80797 Munich | Germany |
| commercetools Ltd. | Summit House 12 Red Lion Square, London WC1R 4HQ | UK |
| commercetools B.V. | Prins Bernhardplein 200, 1097 JB Amsterdam | Netherlands |
| commercetools Spain, S.L. | Carrer del Pintor Sorolla 5, Planta 6, 46002 Valencia | Spain |
| commercetools France SAS | 65, avenue Kléber 75116 Paris | France |
| commercetools Inc. | 1111B S Governors Ave, Suite 26128, Dover, DE 19904 | USA |
| commercetools AU Pty Ltd | Suite 2, Level 5, 6-10 O’Connell Street, Sydney, NSW 2000 | Australia |
| commercetools Pte. Ltd. | 20A Tanjong Pagar Road, Singapore 088443 | Singapore |