List of Sub-Processors

Last Updated: October 21, 2025

commercetools uses service specific Sub-Processors to deliver and support its services. Some of these Sub-Processors are members of the commercetools Group Companies (commercetools GmbH and its subsidiaries) and some are third parties.

The Sub-Processor list is updated regularly. Please check back to this page for any updates. Any objection to the inclusion of a new Sub-Processor can be made per the process outlined in our Data Processing Agreement.

commercetools uses the following Sub-Processors for the purposes listed below:

Sub-Processor
(contracting entity)		 Purpose of processing Location where Sub-Processor service is hosted or provided commercetools Service utilizing the Sub-Processor
Google Ireland Limited
Gordon House, Barrow Street,
Dublin 4, Ireland
 Cloud Hosting of the Service Determined by Customer
EU (Data Center Belgium),
USA or Australia		 Composable Commerce,
Frontend,
Checkout,
Connect
Amazon Web Services EMEA SARL
31-33 Rives de Clausen, 2165 Luxembourg
 Cloud Hosting of the Service Determined by Customer
EU (Data Center Germany), USA or Australia		 Composable Commerce
MongoDB Ltd.
Building Two, Number One Ballsbridge, Dublin 4, Ireland
 Database infrastructure (MongoDB Atlas) Determined by Customer’s
Selection of Cloud Hosting of
the Service		 Composable Commerce
CrowdStrike Inc.
150 Mathilda Place, Suite 300, Sunnyvale, California 94086, USA
 Log Management Platform (Falcon LogScale formerly Humio) Google EU Data Center Belgium Composable Commerce
Atlassian. Pty Ltd
Level 6, 341 George Street
Sydney NSW 2000
Australia
 Administration of Support Tickets EU Composable Commerce,
Frontend,
Checkout,
Connect
Netlify, Inc.
44 Montgomery Street, Suite 300, San Francisco, CA 94104 USA
 Web development management USA Frontend
Functional Software, Inc. (dba Sentry)
45 Fremont St
San Francisco, CA, 94105 USA
 Application monitoring management USA Checkout
commercetools Group Companies
comprised of commercetools GmbH and its wholly owned affiliates and subsidiaries as outlined below. 		Operation and support in the course of 24/7 follow-the-sun support via remote access outside regular business hours EU, UK, USA, Australia Composable Commerce,
Frontend,
Checkout,
Connect

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commercetools Group Companies:

Entity Address Country
commercetools GmbH (HQ) Adams-Lehmann Str. 44, 80797 Munich Germany
commercetools Ltd. Summit House 12 Red Lion Square, London WC1R 4HQ UK
commercetools B.V. Prins Bernhardplein 200, 1097 JB Amsterdam Netherlands
commercetools Spain, S.L. Carrer del Pintor Sorolla 5, Planta 6, 46002 Valencia Spain
commercetools France SAS 65, avenue Kléber 75116 Paris France
commercetools Inc. 1111B S Governors Ave, Suite 26128, Dover, DE 19904 USA
commercetools AU Pty Ltd 526/368 Sussex Street, Sydney, NSW 2000 Australia