At commercetools, we believe that innovation and responsibility go hand in hand. Our journey in Environmental, Social and Governance (ESG), alongside our Diversity, Equity, Inclusion and Belonging (DEIB) initiatives reflects our deep commitment to creating a sustainable and inclusive future. Discover how we harness diverse experiences and perspectives to drive meaningful change in our comprehensive ESG and DEI report.
2024 has been more than just a year of growth for commercetools; it has also been a time of reflection and action. As the world continues to navigate urgent challenges — climate change, social inequality and evolving global health concerns — we remain steadfast in our commitment to sustainability, equity and responsible governance in everything we do.
The Combined ESG & DEI Report shares how we are turning this ambition into action with our partners, customers, colleagues and the broader community.
In this article, we explore a deeper understanding of our purpose, our culture of curiosity and innovation and our achievements in building a more sustainable and equitable world.
Environmental sustainability: A clearer path forward
Reaffirming our dedication to sustainability requires continuous action. In 2024, we took concrete steps to reduce our environmental footprint, including offsetting 16.32% of our carbon emissions as part of our net-zero commitment by 2039. Additionally, our partnership with Everwave resulted in the removal of over 12 tons of waste from waterways — equivalent to more than 80% of the business waste we generate.
Many of our employees also played an active role in conservation efforts through our Eco-Champions 2024 initiative, driving impactful environmental projects in their communities.
Empowering people: Fostering a culture of belonging
At commercetools, we don’t just talk about inclusivity — we take action. We launched ctDiversify, a multi-year program aimed at diversifying our talent pipeline and workforce. Furthermore, we introduced HERizon, our women’s leadership program and kicked off Women in Tech Night Out, a networking series designed to foster connections and opportunities for women in the technology industry.
Moreover, we have established five thriving employee resource groups (ERGs) to ensure every voice is heard and valued. These initiatives not only support our employees but are also meant to extend impact beyond our company, influencing the wider industry to embrace inclusivity.
Driving accountability: Making progress measurable
Accountability is key to meaningful progress. That’s why we partnered with organizations like the MACH Alliance to make DEIB efforts measurable and transparent. Our new DEIB scoring tool empowers businesses to take actionable steps toward greater inclusivity, reinforcing our belief that progress should be accessible to all — ensuring no one is left behind.
The journey continues
These accomplishments are milestones, not the final destination. They’re a testament to the collective efforts of our teams, partners and stakeholders, reinforcing our belief that diverse perspectives fuel innovation.
Our platform empowers industry-leading businesses to adapt, innovate and scale in an unpredictable world. However, no innovation thrives in isolation. It’s strengthened by diverse ideas, nurtured by a culture of inclusion and sustained by a commitment to environmental stewardship.
As we move forward, our focus remains clear:
We don’t view these as separate initiatives but as an integral part of building a better future — together.
To all of our suppliers, partners, customers and stakeholders — thank you for your trust and collaboration! We’re looking forward to continuing this journey with you, shaping a future where innovation and responsibility go hand in hand.
Explore how we’re turning vision into reality in the 2024 edition of our ESG and DEI Report.
Rabea Tamm, Global Director Diversity, Equity, Inclusion and Belonging at commercetools Rabea is an advocate for lifelong learning and creating an equal and inclusive environment for all to thrive in. She has 15+ years of work experience in HR Consulting, Operations, Learning & Development and People Engagement functions.
Björn Holeschak is commercetools' Corporate Compliance Manager and lead on the ESG program. The former IT Security Specialist in the German armed forces gained experience as a Corporate Data Protection Officer and Occupational Health Officer in his previous company. As business lawyer, he is now taking care of the commercetools compliance framework.