We’re building a future where innovation and responsibility go hand in hand — creating positive impact through sustainable practices, inclusive growth and accountable governance.
We are committed to conducting business responsibly, transparently and with accountability across our operations, products and partnerships. These principles are embedded in our long-term business strategy and shared across every team at commercetools:
Upholding internationally recognized human rights, including the principles outlined in the United Nations Universal Declaration of Human Rights.
Respecting and promoting fair labor practices in line with the standards established by the International Labor Organization (ILO).
Reducing environmental impact through responsible, forward-looking environmental management across our operations, products and supply chains.
Maintaining the highest standards of integrity, with zero tolerance for corruption, bribery or unethical business practices.
We align with leading international standards and continuously invest in the infrastructure, certifications and controls expected in enterprise environments. From GDPR to ISO standards and anti-corruption compliance, our approach is proactive, rigorous and designed to scale with our business and ecosystem.
We take a pragmatic, measurable approach to sustainability, focusing on areas where we can create meaningful impact. This includes reducing emissions, minimizing waste and improving the efficiency of our operations and infrastructure.
While we are committed to long-term goals such as net zero, we prioritize concrete near-term actions that steadily reduce our footprint. This includes responsible business travel, energy-efficient operations and thoughtful decision-making when full elimination of impact isn’t yet possible.
We continuously evaluate and improve our environmental performance, aiming to raise the standard for responsible commerce technology.
How we treat people directly shapes how we grow. That’s why we foster a culture grounded in equity, inclusion and care across a global, diverse workforce.
We create an environment where people can contribute meaningfully, grow their careers and feel connected, regardless of location or background.
Beyond our organization, we support communities through targeted initiatives that promote education, opportunity and a sense of belonging.
We are committed to the highest standards of security, ethics and accountability. Our governance framework extends beyond compliance requirements and reflects our responsibility to customers, partners and employees.
From platform development to data protection and regulatory adherence, we take a disciplined, transparent and quality-driven approach to how we operate and make decisions.
Women in Tech promotes greater representation and visibility of women in technical roles across the industry. Through cross-company events, initiatives and campaigns, we aim to strengthen women's presence and impact in technology and challenge outdated stereotypes about technical careers.
The Planet Earth Alliance (PEA) is our sustainability-focused Employee Resource Group. It provides employees with a space to learn about climate change and environmental topics, while driving initiatives that support more sustainable practices and help build a lower-impact future.
BLK Leaders is dedicated to empowering the global Black community and people of color, both within and beyond commercetools. The group fosters psychological safety, supports learning and development and helps build a strong network of allies across all levels of the organization.
OpenMinds provides a safe and open space for employees to engage in conversations and learning that support the dismantling of systemic racism. Through dialogue and collective action, the group encourages awareness and drives ongoing efforts toward meaningful change.
We have been awarded the Inclusion Badge through the Ablr Assurance Program. Ablr provides organizations with tools and guidance to reduce accessibility and cultural barriers, helping create a more diverse, equitable and disability-inclusive world.
This recognition reflects our ongoing commitment to accessibility and inclusion across all aspects of our organization. It represents a continuous responsibility — not a one-time achievement — to uphold high accessibility standards and improve how we design, build and operate.
We see this as part of a shared journey toward greater inclusivity, and we remain committed to making meaningful, lasting progress.
At commercetools, we bring together individuals who care deeply about their craft, collaborate generously and are mindful of the impact they have on the world around them. If you’re excited to help shape the future of commerce while being part of something bigger, we’d love to connect with you.