commercetools results in The Forrester Wave Commerce Suites Q2 2022

Press Release commercetools Named a “Leader” in Business-to-Business Commerce

commercetools speaker image Sara Krypel
Sara Krypel
April 2022

Independent research firm recognizes commercetools in both B2B and B2C Commerce Solutions categories

MUNICH (Germany), April 28, 2022 – commercetools, the leader in digital commerce and inventor of headless commerce, has been named a “Leader” in Business-to-Business (B2B) commerce in The Forrester Wave™: B2B Commerce Solutions, Q2 2022 report. 

commercetools results in The Forrester Wave Commerce Suites Q2 2022

commercetools received the highest scores possible in 10 criteria, including product vision, performance, and execution roadmap. The Forrester report also recognized commercetools for its strength in architecture, front-end management, and extensibility and integration. The research firm described commercetools as a “fit for businesses with a clear and innovative digital strategy enabled by a cloud-native technology strategy and an unapologetically modern development team.” 

As the leading product portfolio for next-generation B2B and Business-to-Consumer (B2C) commerce, commercetools uses MACH (Microservices, API, Cloud-Native and Headless)-based technology to enable customers to deliver best-in-class commerce experiences across touchpoints.

Today’s B2B companies are increasingly requiring similar capabilities from their commerce software than those of their more consumer-focused counterparts. As these B2B companies seek to provide just as outstanding customer experiences as the leading B2C brands, they need the flexibility to adapt to new business models and the scalability to grow their digital businesses. At commercetools, we enable this level of flexibility and scalability globally by providing robust and advanced business functionalities through our MACH-based technology. We believe the recognition from Forrester is a testament to the impact commercetools has in enabling companies to overcome the shortcomings of outdated, monolithic software, and making B2B, as well as B2C, companies’ commerce demands possible.
Dirk Hoerig

CEO and Co-Founder, commercetools

commercetools was also named a “Strong Performer” in The Forrester Wave™: B2C Commerce Solutions, Q2 2022 report, where Forrester described commercetools as a “best fit for businesses with a complex digital strategy and a modern, well-resourced development team that prefer cloud-native, API-first technology.” In this analysis, commercetools received the highest score possible in nine criteria, including product vision, performance, and execution roadmap. The report also noted strengths in architecture, front-end management, and extensibility and integration.

To learn more about commercetools and download copies of The Forrester Wave™: B2B Commerce Solutions 2022 or The Forrester Wave™: B2C Commerce Solutions 2022, please visit the commercetools Analyst Report Access Center.

About commercetools

commercetools is the world’s leading product portfolio for next-generation B2C and B2B commerce. To break the market out of being restrained by legacy suites, commercetools invented a headless, API-first, multi-tenant SaaS commerce platform that is cloud-native and uses flexible microservices. Using modern development building blocks in a true cloud platform provided by commercetools, customers can deliver the best commerce experiences across every touchpoint on a large scale. commercetools has offices across the US, Europe, and Asia Pacific, with headquarters in Germany. Since 2010, commercetools software has been implemented by Fortune 500 companies across industries, from retail to manufacturing and from telecommunications to fashion. commercetools is also a founding member of the MACH Alliance, a group of independent, future-thinking tech companies dedicated to advocating for open, best-of-breed technology ecosystems.

commercetools speaker image Sara Krypel
Sara Krypel
April 2022

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