Reimagining Retail Commerce in 2025
White Paper

Reimagining Retail Commerce in 2025

by commercetools

Reimagining Retail Commerce in 2025

About the White Paper

How retailers are adapting, evolving and thriving in a changing world

Updated annually, the 2025 edition of “Reimagining Retail Commerce” provides an overview of the current retail environment. It explores the habits and expectations of today’s consumers and suggests the mindset leaders should aspire to in order to retain a competitive edge. It also presents the challenges retailers face and offers potential solutions to turn them into opportunities.

Most importantly, it deep-dives into three pivotal themes: The imperative for unified commerce to meet rising customer expectations, the convergence of digital and physical retail and the transformative impact of AI in the retail environment. 

Key Takeaways

  • Key statistics that reinforce how consumers shop today and what they expect from retail experiences.
  • Real-life examples that highlight the importance of the three retail themes driving 2025.
  • Explanation of the four categories AI is making an impact in retail, customer acquisition, operations, supply chain and CX.
  • Insights and tips from commercetools thought leaders, customers, partners and industry experts.

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