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The Challenge
In order to provide a better experience to their customers and support their digital strategy, Kmart needed to migrate to a platform that would deliver greater flexibility, agility, and scalability. The new platform also needed to be easy to work with, particularly when it came to integration with a hybrid microservices architecture.
As an iconic Australian retailer recognized for its service and convenience, Kmart’s combination of headless and microservices will provide it with a significant competitive advantage in the local retail market.
Vicki Miller
GM of Digital Technology, Kmart Australia
The Solution
Kmart has embarked upon a complete migration of their commerce solution to an entirely cloud-based offering. By leveraging the serverless capabilities of their cloud partner, with a composable and microservice-based architecture – all underpinned by commercetools – Kmart is quickly realizing the business benefits of their new approach to technology.
How the journey is continuing
With a number of successful internal launches of the new platform under their belt, Kmart is continuing to drive organizational and technology change to deliver a best-of-breed, future-proof, scalable approach to commerce that will enable the retailer to meet the increased demands of online shopping across Australia and New Zealand.
Partner info
Kmart is one of the most profitable discount department stores in Australia.
Region
APAC
Industry
Retail
Migrated from
HCL Websphere
Markets
2
Headquarters
Mulgrave, Australia
Worked with partners
Constructor.io
Commerce in the Cloud
Platform reliability places focus on regular feature deployments.
Innovation
Can quickly launch experiments like in-store inventory tracking robots connected to the platform.
Orders
Develop simpler cart and order processes to streamline the buying experience.