Customer Story

Kmart

How Kmart meets online shopping peaks with ease thanks to its microservices architecture.
230 AUS & NZ Stores
99,999% Uptime
300 Commerce APIs

The Challenge

In order to provide a better experience to their customers and support their digital strategy, Kmart needed to migrate to a platform that would deliver greater flexibility, agility, and scalability. The new platform also needed to be easy to work with, particularly when it came to integration with a hybrid microservices architecture.

As an iconic Australian retailer recognized for its service and convenience, Kmart’s combination of headless and microservices will provide it with a significant competitive advantage in the local retail market.

Vicki Miller
GM of Digital Technology, Kmart Australia

The Solution

Kmart has embarked upon a complete migration of their commerce solution to an entirely cloud-based offering. By leveraging the serverless capabilities of their cloud partner, with a composable and microservice-based architecture – all underpinned by commercetools – Kmart is quickly realizing the business benefits of their new approach to technology.

How the journey is continuing

With a number of successful internal launches of the new platform under their belt, Kmart is continuing to drive organizational and technology change to deliver a best-of-breed, future-proof, scalable approach to commerce that will enable the retailer to meet the increased demands of online shopping across Australia and New Zealand.

Kmart is one of the most profitable discount department stores in Australia.
Region
APAC
Industry
Retail
Business Model
B2C
Migrated from
HCL Websphere
Revenue
7 Billion USD
Markets
2
Headquarters
Mulgrave, Australia
Worked with Partners
Constructor.io

Top capabilities for

Kmart

Commerce in the Cloud

Platform reliability places focus on regular feature deployments.

Innovation

Can quickly launch experiments like in-store inventory tracking robots connected to the platform.

Orders

Develop simpler cart and order processes to streamline the buying experience.