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The Australia & New Zealand Shopper Experience Report
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Report

The Australia & New Zealand Shopper Experience Report

by commercetools (conducted by Censuswide)

The Australia & New Zealand Shopper Experience Report

About the report

Unlock the Future of Retail: Insights from the Australia and New Zealand Shopper Experience Report

In an era where consumer expectations are rapidly evolving, the Australia and New Zealand Shopper Experience Report reveals crucial insights for retailers aiming to stay competitive and win customer loyalty. This comprehensive study, based on the views of over 1,000 ANZ consumers, explores the shifting shopping behaviors and preferences amid economic challenges and digital transformation.


Discover how you can transform your retail strategy and stay ahead in the dynamic ANZ market with insights from the Australia and New Zealand Shopper Experience Report. Download the report today and unlock the secrets to winning customer loyalty and driving revenue growth in the ever-evolving retail landscape.

Key Takeaways

  • Address frustration and prevent cart abandonment: over 40% says they abandon their purchase because of limited payment options
  • Leverage Personalization: 70% of shoppers prefer personalized experiences
  • AR/VR Solutions: 40% of Gen Z shoppers are more likely to purchase with AR/VR availability.
  • And many more insights to help retailers determine appropriate strategic technology investments for near-term and long-term success.

Download

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