Innovation in Retail: What’s Next in 2025
by commercetools & AWS
About the Webinar
Discover the trends and technologies
Are you ready to lead your business into the next era of retail?
To thrive in today’s constantly changing retail landscape, retailers must be agile, resilient and ready to embrace the trends and technologies driving the industry in 2025.
Watch our global webinar featuring thought leaders from commercetools and AWS as they explore how unified commerce, the convergence of physical and digital retail, and AI are empowering retailers to exceed customer expectations, streamline operations, and drive business growth in 2025 and beyond.
Key takeaways
- Unified commerce: Learn how consolidating data on the backend improves the ability of retailers to deliver omnichannel shopping experiences on the frontend.
- Physical/digital convergence: Explore the rebirth of the physical store, the rise of phygital experiences, and the role of retail as a community hub.
- The AI factor: Learn how AI is transforming retail and how businesses can leverage its potential to enhance customer experiences and operations.
- Customer experience: Discover what exceptional CX looks like in 2025 and how to optimize the post-purchase experience to foster customer loyalty.
About the Speakers
Marc Stracuzza is the Director of Product Strategy at commercetools, with 20+ years of product experience. He joined commercetools in 2020 as a Product Manager and holds a Bachelor of Science in Computer Engineering. Marc is a dynamic speaker and thought leader, known for his expertise in product strategy and innovation.
Mary Rebecca is a Senior Product Marketing Manager at commercetools, focused on B2C. With over a decade of experience across product and marketing teams, she excels at crafting GTM strategies and positioning products to drive growth and deliver value.
