Innovation in Retail
March 19, 2025 - 12 PM ET | 4 PM GMT

Innovation in Retail: What’s Next in 2025

by commercetools & AWS

Innovation in Retail: What’s Next in 2025

About the Webinar

Discover the trends and technologies

Are you ready to lead your business into the next era of retail?

To thrive in today’s constantly changing retail landscape, retailers must be agile, resilient and ready to embrace the trends and technologies driving the industry in 2025.

Join our global webinar featuring thought leaders from commercetools and AWS as they explore how unified commerce, the convergence of physical and digital retail, and AI are empowering retailers to exceed customer expectations, streamline operations, and drive business growth in 2025 and beyond.

Key takeaways

  • Unified commerce: Learn how consolidating data on the backend improves the ability of retailers to deliver omnichannel shopping experiences on the frontend.

  • Physical/digital convergence: Explore the rebirth of the physical store, the rise of phygital experiences, and the role of retail as a community hub.

  • The AI factor: Learn how AI is transforming retail and how businesses can leverage its potential to enhance customer experiences and operations.

  • Customer experience: Discover what exceptional CX looks like in 2025 and how to optimize the post-purchase experience to foster customer loyalty.

Don't miss this must-see event for B2C commerce leaders!

Register

About the Speakers

Marco Kormann Rodrigues
Marco Kormann Rodrigues
Partner Leader, Retail at AWS

Marc Stracuzza
Marc Stracuzza
Director of Portfolio Strategy, commercetools

Mary Rebecca Harakas
Mary Rebecca Harakas
Senior Product Marketing Manager, commercetools