Turn AI conversations into revenue

AI Hub provides the transactional layer that turns product discovery into completed purchases on AI platforms.

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Orchestrate transaction logic across AI channels — and turn intent into orders

AI Hub is a universal orchestration layer that translates your brand’s commerce logic across AI platforms such as ChatGPT, Gemini and Copilot, making products discoverable and shoppable wherever customers engage.

Own the full revenue lifecycle

Most AI commerce solutions stop at product recommendations. AI Hub powers the entire transaction lifecycle, from first prompt to completed order.

Monetize AI conversations in ChatGPT in real time

AI Hub powers the journey from product discovery to completed purchase, bridging the ChatGPT experience with your commerce engine.

Turn search into shopping on Microsoft Copilot and Gemini

AI Hub brings instant shopping capabilities into Microsoft Copilot and Google’s Gemini, embedding product discovery and checkout directly into everyday AI workflows.

What AI Hub delivers

AI Hub transforms products within your commercetools project into formats that work seamlessly across any AI channel, making them instantly ready for use.

01

Infrastructure-agnostic integration

Adopt new AI channels without overhauling your core systems. Easily plug into emerging platforms as they gain adoption, keeping operations streamlined and consistent.

02

Protocol flexibility

Whether the ecosystem standardizes around Google’s UCP, OpenAI’s ACP or future protocols, your commerce logic stays unified, secure and scalable. Turn channels on or off as strategy and customer behavior evolve.

03

Compliance made simple

Each agentic standard introduces its own requirements. AI Hub abstracts that complexity so your brand stays compliant across all channels without added overhead.

04

Reduced maintenance

By centrally managing evolving protocols, AI Hub eliminates the need to constantly update and maintain in-house integrations.

Resources

Explore further — and take the right decision with confidence

All the resources needed for teams evaluating agentic commerce solutions.

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Frequently asked questions

What is commercetools AI Hub?

AI Hub is a universal orchestration layer that connects your commerce system to AI channels like ChatGPT, Gemini and Copilot, making products discoverable and shoppable within AI conversations.

How does AI Hub work?

AI Hub translates your existing product data and commerce logic into formats that AI systems can understand, so customers can move from chat to checkout without friction.

What problem does AI Hub solve?

AI Hub removes the complexity of building and maintaining separate integrations for each AI platform, helping brands stay flexible as new AI commerce standards and channels emerge.

Which AI platforms does AI Hub support?

AI Hub is built to work across major AI ecosystems, including ChatGPT, Google Gemini and Microsoft Copilot, and to adapt to new protocols as they emerge.

Why do retailers need commercetools AI Hub?

As shopping shifts toward AI-driven conversations, AI Hub ensures retailers remain discoverable, compliant, and able to convert AI engagement into real transactions and revenue.

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