AI in Unified Commerce: Beyond the Hype and into the Shopper’s Reality
WEBINAR ON-DEMAND

Turn AI into Impact: Powering Unified and Agentic Commerce for B2C Retailers

by commercetools, Stripe and AWS

AI in Unified Commerce: From Buzzword to Buyer Impact

About the webinar

Unified commerce is no longer just about connecting channels — it’s about preparing for the next evolution of shopping, where AI agents and human customers alike expect seamless, intelligent experiences across every touchpoint.

AI is now embedded across the full commerce lifecycle,fueling smarter discovery, real-time personalization, frictionless checkouts and optimized inventory. But how can B2C retailers fully activate AI within a unified architecture,while staying in control of brand and customer experience?

Join experts from commercetools, Stripe and AWS to explore how AI and agentic commerce are transforming unified commerce from a strategic vision into measurable outcomes.

Whether you're modernizing your stack or scaling globally, this session will show you how to build an intelligent, unified foundation ready for how people — and AI systems — shop next.

What you’ll learn

  • The building blocks of unified commerce and where AI fits across discovery, purchase and post-purchase.
  • How to prepare for agentic commerce, where autonomous systems browse, recommend and buy.
  • Real-world examples of how B2C retailers are delivering seamless, AI-driven shopping experiences across channels.
  • Where to apply AI — from checkout to inventory to marketing — for real business value today.

google cloud partnership

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About the Speakers

Alistair Groves
Alistair Groves
Head of Product - Core Commerce, commercetools

Kalyani Koppisetti
Kalyani Koppisetti
Principal Partner Solution Architect Amazon Web Services

Danny Smith
Danny Smith
Solutions Architect - Alliances & Channels, Stripe