Track available stock across every warehouse and store in real-time, reserve inventory while shoppers pay, and establish safety stock levels for flash sales.
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Every item that sells out between the add-to-cart and the payment confirmation is a refund, a support ticket and a customer who doesn’t come back. Inventory Management tracks what’s genuinely available to sell across all your channels and locations, reserves it while the shopper checks out, and helps you keep a buffer so high-traffic moments don’t drain the supply chain.
Included in B2C Commerce, B2B Commerce and B2X Commerce products.
Inventory is reserved for a specific shopper/buyer for a set number of minutes while they complete payment, and is released automatically if they don’t after the timeframe you set. Inventory reservations scale to 100,000 per minute alongside 1,000 orders per minute, so the protection holds even under extreme traffic peaks.
Safety stock levels and maximum quantity per order stop high-traffic events and aggressive bulk buyers from draining supply. The limits are set by your operations team as configuration, rather than hard-coded into your storefront by developers.
Inventory records live in their own dedicated collection rather than inside the product catalog. Syncing availability across thousands of store channels in real time doesn’t create database locks or bottleneck the shopper experience.
Maximum quantity per order and configurable safety stock buffers hold back a defined amount of inventory from online sale, preventing overselling during peak events and stopping a single bulk order from clearing the warehouse.
Stock is reserved for a shopper for a predefined time window while they pay. If the purchase doesn’t go through, the item is returned to the available pool automatically, stopping bots from overbuying and abandoned carts from hoarding sellable goods indefinitely.
Available quantity may go negative on a per-record basis, with the platform tracking the exact backordered balance and maintaining an expected restock window.
Inventory mode is set at line-item level, so physical stock is reserved and tracked while gift cards, downloads and warranties are exempt from stock checks. This removes the need to fake infinite quantities to stop checkout errors.
Checking availability and updating availability travel separate paths, and inventory lives in its own collection rather than inside the product catalog. A warehouse pushing thousands of stock updates a minute never slows down a shopper loading a product page.
Supply channels tie stock to specific warehouses and stores, with up to 100 inventory supply channels configurable per store. These can be linked to business units, so corporate buyers only draw from the locations their contract covers.
Neither. The Inventory Management module tracks the stock available to sell on your storefront. Backend routing, physical supply chain logistics, incoming purchase orders and warehouse operations stay with your OMS or WMS, which it integrates with.
Yes, through two mechanisms working together: Safety stock buffers that hold inventory back from online sale, and reservations that lock stock for a shopper while they pay.
Up to 100 inventory supply channels per store by default.
Yes. Raw stock numbers can be masked and returned as generalized statuses instead, so competitively sensitive supply data never reaches the storefront.
Inventory mode is set per line item, so digital goods bypass stock checks while physical goods in the same cart are reserved normally.
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