From a shopper’s basket to a 400-line procurement order: Build, check out, track and amend purchases on one transaction engine that runs Black Friday volume as a normal Tuesday.
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Most commerce platforms handle simple carts well, but make you engineer everything else. Hundreds of line items, three delivery addresses on a single order, a subscription next to a one-off purchase, a support agent fixing a basket while the shopper watches... commercetools handles it all natively.
Included in B2C Commerce, B2B Commerce, B2X Commerce and Core Commerce.
Freeze carts mid-checkout and lock in the data customers have already agreed to.
Multiple shipping destinations on a single cart. Custom line items with negative values. Custom order workflows that adapt to real-world fulfillment needs. commercetools has the capabilities that most platforms force you to build.
Sales and support teams can open a live cart, adjust line items, override a price or fix shipping while the buyer is still shopping. Abandoned carts get recovered by a person, not just an automated outreach.
Carts holding hundreds of distinct line items with layered discounts and a detailed tax configuration process at full speed, with no custom workaround required to stay inside cart size limits.
Each item can carry its own address, delivery rate and tax setup at the cart and line-item level, which removes the one-address-per-order constraint entirely. B2B stock routing across warehouse sites and B2C gift orders to different recipients both work without custom development.
Shoppers combine one-time items and recurring items in a single checkout, on weekly, monthly or custom intervals, with no separate subscription engine to license and integrate.
Pre-built integrations for Adyen, Stripe, PayPal and Worldpay arrive through the commercetools Connect marketplace. Secure payment routing goes live across web, in-store and emerging AI channels without custom middleware to write or maintain.
Sales and customer support reps can access and modify an open cart, adjusting items, applying overrides or correcting shipping while the customer is mid-journey, with no data inconsistency between what they see and what the shopper sees.
Quote generation, negotiation and approval flows are native, alongside configurable approval rules for users allowed to commit spend.
Let your buyers send requirements however it suits them: A PDF spec, a forwarded email, a spreadsheet, or a photo of a shelf. Intake agent reads all of it and writes it back as structured commerce objects your systems already understand.
No. It captures and manages the sale: Cart, checkout, order lifecycle, edits and state transitions. It does not handle backend warehouse routing, split shipment execution or physical fulfillment operations. Those stay with your OMS or WMS, which it easily integrates with.
Both. B2C gets fast conversion at scale, order search and customer grouping. B2B gets native quote management with negotiation and approvals, plus configurable approval rules.
Hundreds of distinct line items with complex discount and tax configuration, processed without the response-time degradation or cart size ceilings that force custom workarounds on other platforms.
It provides the cart access and editing capability that assisted selling depends on. Teams typically surface it through their own storefront or business tooling rather than expecting a complete out-of-the-box selling cockpit.
SOC 2 Type 2, ISO 27001, GDPR and Cyber Essentials at platform level. HIPAA-compliant for US markets with Business Associate Agreements covering carts and orders in the healthcare market. Checkout and Connect are PCI compliant for raw card data.
Join 500+ enterprises already running on commercetools.
