About
AIOPS Monitoring - A Proprietary ‘Profit Maximiser’ Tool to Optimize Revenue, Reduce Costs, and Improve Customer Experience. Powered by Splunk, AIOPS Monitoring tracks 200+ out-of-the-box e-commerce KPIs across the ecosystem on a real-time basis.
Why AIOPSGROUP?
1. commercetools Accelerator
4-week implementation
2. Big Data, Holistic Monitoring of:
- Orders
- Catalog
- Service Monitoring
- Payments
- Data Flow
3. 24/7 Automated issue detection
4. A team of highly-trained platform engineers mitigate tickets generated on a real-time basis
5. Consultative approach
Audits existing tools and architecture and determines appropriate KPIs to be monitored
Description of the Integration
- Capture newly created orders
- Capture change in the state of the orders
- Capture any failures and their reasons
Utilize Subscriptions API of Commercetools to capture of new Order messages or changes via a message queue. Splunk polls the messages and ingests them into an index. The data is visualized in Splunk Dashboards.
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