Last Updated: November 5, 2025

AI that executes. Commerce that flows — everywhere.

Commerce MCP enables AI agents to securely and intelligently perform real-time commerce operations like cart updates, catalog enrichment, pricing adjustments and order processing — without replatforming.

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From intelligent insights to intelligent actions.

Built on the emerging Model Context Protocol (MCP), the Commerce MCP enables enterprises to access capabilities of commercetools, such as product catalogs, carts, pricing, promotions and orders,  in an agentic AI accessible format.

With the Commerce MCP, AI doesn’t just suggest — it acts. Build intelligent agents that can power real-time shopping assistants, automate complex commerce flows and add items to carts autonomously. Execute at scale across your customer journey.

With AI agents moving from experimentation to execution, the next competitive advantage lies in how well your business can orchestrate action across systems. The Commerce MCP provides enterprises with the infrastructure to operationalize agentic AI. Whether it’s guiding a shopper to the right product or enabling support agents with real-time answers, it turns AI from experimental to actionable.
Dirk Hoerig

Founder, commercetools

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Agentic at your fingertips

AI-powered execution. Seamlessly delivered.

Effortless enablement

No replatforming. No major development lift. Just faster execution — straight out of the box with commercetools.

Accelerated innovation

Test, launch and scale agentic-powered experiences with greater speed and flexibility.

Built-in governance

Secure, scoped agent interaction backed by full control and transparency of commercetools.

Split image showing a woman using a tablet with virtual shopping options for sunglasses, and a man working at a computer with floating digital interface elements, illustrating customer experience and developer-centric commerce solutions.

Real-world impact: What you can enable with Commerce MCP

Commerce operations
Service intelligence
Developer acceleration

Let AI do the heavy lifting in commerce flows

Commerce MCP enables intelligent agents to perform real-time tasks like adding items to cart, applying discounts, checking inventory or placing orders securely and without replatforming. It’s designed to deliver fast, seamless shopping experiences through autonomous actions.

Person using a smartphone to browse yellow lamps online with AI chatbot icons and icons for applying discounts, checking inventory, shipping, checkout, and packaging.

Resolve more requests faster with agent-led support

Commerce MCP gives AI agents secure access to order, product and customer data, so they can resolve support requests quickly and consistently. From order lookups to returns, agents work within safe boundaries to reduce load on human teams.

Smiling woman in a lavender dress checking her smartphone with an online order status and chatbot interface showing order details and tracking options.

Let agents assist developers, not just customers

With Commerce MCP, developers can use copilots to query documentation, explore schema and auto-generate code — all powered by agent-ready infrastructure. It turns developer tools into intelligent workspaces.

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Man in black shirt coding on a desktop computer with chat bubbles showing a code snippet for fetching orders from an API.

ARK Bokhandel

ARK Bokhandel leveraged advanced promotional tools and seamless checkout.

Interior of ARK bookstore with tables of books, promotional signs, and rotating card display racks.

ARK Bokhandel

ARK Bokhandel leveraged advanced promotional tools and seamless checkout.

Interior of ARK bookstore with tables of books, promotional signs, and rotating card display racks.

ARK Bokhandel

ARK Bokhandel leveraged advanced promotional tools and seamless checkout.

Interior of ARK bookstore with tables of books, promotional signs, and rotating card display racks.

Let's architect the agentic era, together.

Whether you're building next-gen shopping experiences, automating back-office workflows or empowering support agents — the Commerce MCP helps you move from exploration to production faster.

let's talk

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