15 Billion USD
As part of the re-platforming of johnlewis.com, which included moving its basket and checkout capability, John Lewis & Partners was looking for a flexible commerce solution which would allow the retailer to support its commitment to providing a leading online shopping experience.
John Lewis & Partners is supercharging its investment online to adapt to changes in consumer behavior. Our partnership with commercetools forms part of this.
Chief Information Officer, John Lewis & Partners
The first ever production order on johnlewis.com came through on the new Digital Foundations Purchasing solution in February 2022. This is the first customer order placed without using Oracle ATG in nine years! This marks the start of John Lewis & Partners' live proving phase and is a major milestone in their journey migrating off of Oracle ATG. According to the Tech Lead at JL, it took Oracle ATG days to ingest 325,000 products, whereas it took commercetools 15 minutes.
Furthermore, the commercetools platform gives John Lewis & Partners the freedom to customize digital customer experience journeys whether they are shopping in-store, online, on a mobile app or any other channel. John Lewis & Partners also found commercetools to be a strong vendor supported by a well-defined commerce technology roadmap in line with John Lewis & Partners’ own vision to launch and scale digital propositions faster while delivering more omnichannel experiences for its customers.
One platform as a single source of truth for all commerce-related data across the group.
Low-cost experimentation with new channels and touchpoints online and in-store.
Real-time visibility and control of hundreds of digital channels and touchpoints.