The experience economy is rewriting the rules of digital transformation. Amid rapid digital proliferation and rising end-user demands, delivering exceptional experiences for customers, employees, and partners is quickly becoming a top C-suite priority. Winning organizations increasingly leverage experience as the north star for large-scale digital transformations—and the connective tissue that unifies the front, middle and back offices.
Rightpoint, a Genpact company is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—always in service of the experience. Rightpoint has been recognized among the top customer experience consultancies in The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2020. For more information, visit www.rightpoint.com.