Last Updated: November 5, 2025

AI that executes. Commerce that flows — everywhere.

Agent Gateway builds on the power of Model Context Protocol (MCP), enabling AI agents to securely and intelligently perform real-time commerce operations — from cart updates and catalog enrichment to pricing adjustments and order processing — all without replatforming.

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Engineered for commerce agents. Secured and scaled for enterprises.

Built on the Model Context Protocol (MCP), commercetools Agent Gateway brings your business into the agentic era with the trust, usability and scale you expect from commercetools.

It provides secure AI-ready access to commercetools capabilities, such as product catalogs, carts, pricing, promotions and orders, allowing AI agents to reason, decide and act in real time. With Agent Gateway, AI doesn’t just analyze; it executes, powering autonomous shopping assistants, automated workflows and seamless transactions across every channel.

With AI agents moving from experimentation to execution, the next competitive advantage lies in how well your business can orchestrate action across systems. The Agent Gateway built on Commerce MCP provides enterprises with the infrastructure to operationalize agentic AI. Whether it’s guiding a shopper to the right product or enabling support agents with real-time answers, it turns AI from experimental to actionable.
Dirk Hoerig

Chief Innovation Officer and Co-Founder, commercetools

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Agentic commerce at your fingertips.

AI-powered execution. Seamlessly delivered.

Effortless enablement

No replatforming. No major development lift. Just faster execution straight out of the box with commercetools.

Accelerated innovation

Test, launch and scale agentic commerce experiences with greater speed and flexibility.

Built-in governance

Secure, scoped agent interaction backed by full control and transparency of commercetools.

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Real-world impact: What you can enable with Agent Gateway.

Let AI execute safely, instantly and at scale.

Agent Gateway enables AI agents to perform real-time commerce actions like adding items to carts, applying discounts, checking inventory or placing orders all securely, with built-in governance and without replatforming. It turns complex commerce flows into seamless, autonomous execution.

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Where AI operates with trust, scale and precision.

Agent Gateway transforms AI from experimental to operational. It allows enterprises to safely deploy intelligent agents that act on live commerce data, processing requests, resolving issues and optimizing flows, all under strict authentication, observability and control.

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Build intelligent agents without the infrastructure burden.

Agent Gateway built on Commerce MCP gives developers a ready-to-use, governed environment to design, deploy and monitor AI agents. There’s no need to manage hosting, scaling or compliance. It removes operational overhead, so teams can focus on innovation and ship agentic experiences faster.

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Loyalty & lifetime value intelligence

Agents that keep customers coming back.

They anticipate needs, trigger timely offers and personalize rewards — turning one-time buyers into lifelong advocates.

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Autonomous campaigns

Agents that launch with intent.

Marketers set simple rules (“trigger flash sale when stock is low”) — the agent executes instantly across channels, no tech bottlenecks required.

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Predictive demand & inventory optimization

Agents that balance demand and supply in real time.

They forecast purchasing patterns, identify low-velocity items and auto-adjust pricing or promotions — ensuring the right products are always available when shoppers want them.

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Let’s power the agentic commerce era together.

Whether you’re redefining shopping experiences, scaling intelligent operations, or bringing AI agents safely into production, Agent Gateway gives you the foundation to move from concept to commerce faster.