commercetools Appoints Shiri Mosenzon Erez as Chief Product Officer and Eric Speciel as Chief Customer Officer
MUNICH, GERMANY - January 16, 2025 — commercetools, the most versatile solution for commerce innovation, today announced the appointments of Shiri Mosenzon Erez as Chief Product Officer and Eric Speciel as Chief Customer Officer.
Mosenzon Erez brings over 15 years of product leadership experience to the company, most recently serving as Chief Product Officer at Ocado Technology. There, she spearheaded advancements in eCommerce logistics and supply chain solutions, scaling AI and robotics platforms, and delivering exceptional customer value across global markets. At commercetools, Mosenzon Erez will focus on the development of commercetools’ best-in-class composable commerce products.
At commercetools, Mosenzon Erez will lead the evolution of its best-in-class composable commerce products, driving innovation through new features and applications while iterating on existing offerings to meet emerging customer needs and capitalize on market opportunities.
Product-led, first-of-their-kind businesses have been central to my career, and I’ve long admired commercetools’ disruption of the industry. commercetools’ commitment to empowering industry leaders with versatile, flexible, and scalable solutions is unparalleled, and I’m excited to join the team and continue to redefine what’s possible in enterprise commerce.
Eric Speciel joins commercetools as Chief Customer Officer, bringing over 25 years of global leadership experience across SaaS companies like PTC, Zuora, and Rapid7. Known for scaling teams and driving customer-centric strategies, Eric has consistently delivered value through deep customer partnerships and transformative business outcomes.
At commercetools, Eric will focus on strengthening customer relationships and ensuring businesses unlock the full potential of commercetools' innovative solutions. His approach emphasizes aligning strategic business goals with technical solutions to help customers lead their industries with confidence.
commercetools is redefining how businesses create exceptional customer experiences and scale into new markets. I’m thrilled to collaborate with our customers to drive innovation, sustainable growth, and long-term success.
The appointments of Mosenzon Erez and Speciel reflect commercetools’ continued investment in leadership as it expands its product offerings and deepens its role as a trusted partner to iconic brands such as NBC Universal, Ulta Beauty and Wild Fork Foods.
Shiri and Eric each bring unparalleled expertise in their respective fields. Shiri’s proven ability to drive product innovation and Eric’s deep focus on building impactful customer partnerships will be invaluable as we continue to empower our customers to lead their industries and shape the future of commerce.
For more information, visit commercetools.com.
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