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- AgenticLift wins Best SaaS Solution for Consumer Services, eCommerce and Retail in the 2026 SaaS Awards.
- Judges recognized AgenticLift for its technical innovation, enterprise scalability and commercial potential.
- The award comes as commercetools expands its AI portfolio to help enterprises participate in agentic commerce without rebuilding their existing commerce infrastructure.
BOSTON — September 1, 2026 — commercetools, the digital commerce AI company, today announced it has won the 2026 SaaS Award for Best SaaS Solution for Consumer Services, eCommerce & Retail, recognizing the company’s innovation in helping enterprises adapt to a new era of AI-powered shopping.
The award specifically recognizes AgenticLift, commercetools’ standalone agentic commerce offering that enables enterprises to make their products discoverable and purchasable across emerging AI channels while continuing to use their existing commerce infrastructure. The solution gives businesses a path into agentic commerce without requiring a full replatform.
The recognition comes as commerce moves rapidly beyond traditional websites and apps, and AI becomes an increasingly important part of how consumers shop. According to 2026 research from McKinsey, 63% of surveyed European consumers using AI in their shopping journeys use it to compare brands, products, prices and reviews, while 55% use it to learn about products or categories and 46% for product discovery and inspiration. Yet adoption declines closer to the transaction, highlighting the opportunity for retailers to connect AI-powered discovery with the ability to buy.
AgenticLift is part of a broader approach designed to give enterprises multiple paths into this new era of commerce. Earlier this year, commercetools introduced autonomous commerce, where AI systems can make and execute commerce decisions in real time within business-defined rules and boundaries.
About commercetools
commercetools provides the leading autonomous commerce platform, helping enterprises transform digital commerce for the AI era. Built API-native from the start and AI-first by design, our technology enables agentic shopping experiences, automates commerce operations and gives businesses the agility to modernize faster, innovate continuously and operate more intelligently.
More than 500 global brands, retailers and enterprise companies rely on commercetools to power their digital commerce. Together, they process more than €100 billion in annualized GMV, over 700 million orders and more than one billion customer records on our platform.
Media Contact: comms@commercetools.com
About the authors
Serena Chaudhry Pandey
Global Communications Manager, commercetools
Serena has spent two decades helping organisations make sense of complex global events and technologies. A former BBC News and Reuters journalist and war correspondent, she covered conflict, politics and business across Africa, Europe, the Middle East and South Asia before moving into AI and enterprise technology.