2023 CIO Survey: The State of Retail eCommerce Info Brief
Info Brief

2023 CIO Survey: The State of Retail eCommerce

by commercetools

2023 CIO Survey: The State of Retail eCommerce

About the Info Brief

Discover what's driving UKI & Nordic retailers in 2023

This info brief summarizes and analyzes the CIO survey conducted on the state of retail eCommerce in 2023. For this survey, we received the thoughts and opinions of 200 high-profile participants in the UK and Nordic regions across all retail segments in notable executive positions. Discover what these retailers believe to be their most significant challenges, foremost objectives and the eCommerce technology and strategy that most captures their attention.

Key Takeaways

  • Insights into retail trends and the biggest commerce challenges in 2023.

  • The top business and tech objectives and goals retailers are pursuing in the next 12 months.

  • The digital commerce tech that retailers believe will have the most impact on eCommerce for growth.

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