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2025 Gartner® Voice of the Customer for Digital Commerce Analyst Report
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Analyst Report

2025 Gartner® Voice of the Customer for Digital Commerce

2025 Gartner® Voice of the Customer for Digital Commerce

About the Report

commercetools named as a Customers’ Choice by 2025 Gartner® Voice of the Customer for Digital Commerce 

Discover why commercetools was named a Customers’ Choice in the 2025 Gartner® Voice of the Customer for Digital Commerce.

The Gartner® Voice of the Customer report, based on Gartner Peer Insights™ reviews, provides an aggregated peer perspective to help business leaders identify the best-fit technologies for their needs.

See how our customers rated us — and why commercetools has an impressive 89% “willingness to recommend” score.

Our key takeaways

  • Analysis of 10 digital commerce vendors based on “user interest” and “adoption and overall experience.”
  • commercetools’ performance across key categories, including product capabilities and deployment experience.

Gartner, Voice of the Customer for Digital Commerce, 23 May 2025 Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from commercetools.

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