Master B2B & commercetools
B2Bs now have the budget and support to drive their digital maturity forward
This white paper by Master B2B and commercetools will help you expand your digital maturity knowledge with insights from leading B2B organizations. It highlights the significant shift in B2B digital commerce investments in 2024, with increased budgets and executive support driving digital maturity initiatives forward.
The white paper also outlines key dimensions of digital maturity — Digital Tools, Team Culture, Customer Experience and Data & Insights — providing insights and examples from forward-thinking B2B businesses like ACE Southern and Dawn Foods.
Why companies must invest in flexible digital tools and platforms to adapt to changing needs and accelerate time-to-market for new features, channels and more.
An overview of how to establish a digital-first mindset and cross-functional teams for organizational digital maturity.
Valuable recommendations to prioritize customer experience while leveraging clean, accessible data for meeting buyer expectations and driving growth.