AI-first architecture, ready for agentic commerce

AI agents are transforming discovery, decision-making and transactions even before human shoppers engage. commercetools is building the foundation for platforms to interact directly with AI systems, empowering retailers to automate, accelerate and scale in the new era of agentic commerce.

Central AI icon connected to five smaller icons representing shopping cart, book, boxes, gear, and percentage symbol, symbolizing AI applications.

Enable your agents to “speak commerce

Commerce MCP enables AI agents to natively understand and execute commercetools operations through standard protocols. This sets the stage for agent-to-agent commerce, unlocking intelligent automation and frictionless transactions at scale.

Diagram showing MCP at the center connected to icons representing coding, AI chatbot, products, storefront, and cart.

AI-powered development, built-in

Developer MCP embeds commercetools APIs and documentation directly into IDEs and AI copilots, accelerating workflows. With AI-assisted development, teams can build and launch commerce solutions faster than ever.

Early Access
Simpler queries, faster development

Reference Expansion in the GraphQL API reduces the need for multiple queries by expanding attributes server-side. The result: Streamlined AI-driven development and faster storefront performance that scales with customer demand.

Diagram showing a database schema with four tables: Products, Categories, Attributes, and Product attributes, displaying fields and data types with connecting lines indicating relationships.

AI that builds your data model

Smart Data Modeler uses AI to automatically generate a product data model from your catalog. This accelerates onboarding, minimizes manual setup and helps teams keep pace with the speed of commerce.

Early Access
Diagram showing Cool Brand at center connected to icons representing campaign creation, design, promotion, AI tools, and e-commerce integrations.

Your brand, visible to AI platforms

AI Hub connects your data to agentic checkout via platforms like Microsoft Copilot Shopping. This ensures your brand stays front and center in the next generation of AI-powered buying platforms.

Early Access

Checkout setting the pace for innovation

In an era of high buying intent but low patience, every friction point during the purchase or checkout process costs revenue. commercetools optimizes the moments that matter by offering inventory management at scale and ensuring reliable product availability. This approach turns more carts into conversions, protects margins, and future-proofs your global commerce operations.

Collage showing a healthcare worker using a laptop, a smiling woman using a smartphone, icons of face masks and beauty box products, and interface elements for recurring orders with 'Subscribe' and 'Re-order monthly' buttons.

Predictable revenue, zero friction

Automate repeat purchases with flexible scheduling of recurring orders — weekly, monthly or custom-defined. Build lasting customer relationships and generate reliable revenue streams while improving buyers’ convenience.

Diagram showing an office chair image linked to features: reserving stock at cart addition and configuring reservation timeframe per item.

Reliable stock, reliable sales

Ensure reliable product availability for your buyers and consumers with real-time inventory management. Automatically hold products when they're added to a cart, minimizing out-of-stock surprises during demand spikes, peak sales events, or large-scale B2B orders. Never miss a sale with automatic back-in-stock notifications to buyers.

BETA
Two images showing inventory: Beverage Combo 72 with various bottled drinks and a hand holding an egg above an egg carton, indicating a max quantity of 2.

Smarter Inventory Control

Set flexible minimum and maximum thresholds per product to align with your selling motions, such as a minimum order quantity or a maximum limit for limited stock items. Use safety stock settings to ensure product availability and optimize procurement.

BETA
Online shopping cart showing items with prices locked and promotion locked icons next to it.

Checkout trust, locked in

Secure pricing and discounts at the final step to prevent surprises with expanded cart freeze options. Reduce last-mile drop-off and increase buyer confidence — even in fast-moving, AI-assisted purchase flows.

Inventory management interface showing a list of items with names, categories, and quantities, with options to add item or SKU, images of a helmet, engine PX100, and bolt, and profile pictures of three users labeled DE, US, and UK connected to approve list and place order buttons.

Smarter reordering, simplified

Let buyers create, and manage and share purchase lists directly in the Merchant Center. This enables large-scale procurement and encourages higher AOVs, through support for collaborative, bulk, and AI-assisted ordering with ease. Lists can also be used as templates or Bills of Materials for maximum efficiency gains.

UI illustration showing saved payment options including credit card, debit card, and digital wallet with a highlighted checkout button.

Faster checkout, fewer clicks

With stored payment methods, customers can securely store and reuse their preferred payment options. This reduces friction at checkout, speeds up repeat purchases, and builds loyalty—giving your business higher conversions and happier returning shoppers. Available only in Payment Hub.

Digital shopping cart interface on screen showing three shirts with prices and a checkout button, next to a small barcode scanner and Google Cloud logo.

Local speed, global scale

commercetools InStore is now available on GCP and AWS in Europe. Host closer to your stores, cut latency, lower costs and meet data residency requirements while still scaling worldwide.

User interface showing a real-time cart visibility dashboard with customer email list, filters sidebar for date created, and icons for view and package actions.

Real-time cart visibility for higher conversions

Empower sales and support teams with live insights into customer carts to then power targeted strategies to recover carts and boost conversions.

Enterprise agility, built to scale

Reduce complexity with tools that give your teams the flexibility, security and efficiency needed to run global commerce. With commercetools, you can adapt structures, streamline operations and empower innovation — all without losing control.

Three marketing teams from UK, US, and Australia each linked to a product list with images and their respective country flags.

Secure control at scale

Assign store-level permissions to manage product selections, ensuring precise governance and accountability across regions and teams.

Data that works smarter

Export exactly the customer and product data you need with advanced filters. Fuel precise analytics, AI-driven insights and faster decision-making.

User interface showing a list of business units with status and top-level unit columns, alongside icons representing product import/export, business unit management, and inventory updates.

Scale B2B customer management with ease

Bulk import or export business units via CSV or API to accelerate onboarding new customers, simplify ongoing customer management and reduce manual effort and errors.

User interface showing a list of business units with active status and options to Move Sub-division, Inherit role, or Convert, alongside a photo of a smiling man labeled Seller.

Agility without disruption

Seamlessly restructure business units across companies and subdivisions in real time in the Merchant Center, so your commerce setup keeps pace with changing customer dynamics and evolving business needs.

Productivity at your fingertips

Quickly search, view and sort products by attributes directly in the Merchant Center, streamlining merchandising and preparing for AI-assisted workflows.

Smarter targeting, built for what’s next

From enhanced customer targeting and flexible quantity thresholds to intelligent discounting and flexible pricing, our latest innovations lay the groundwork for profitability optimization, AI-driven personalization, and seamless global scale.

Infographic showing promotions for shoppers: Frequent Shoppers get Fall Sale 20% off with early access; B2B Shoppers get 15% off bulk orders and partner promotion 10% off for hub members.

Precise promotions and pricing at scale

Target customers with tailored strategies based on their loyalty tiers, geographies, behaviors and roles. For B2B, this allows you to create specific promotions and pricing for customer groups within and across business units. This precise segmentation helps drive engagement and sales.

User interface displaying a discount code search feature with a list of codes like Employee Sale, BOGO, and Summer 24, including a search bar and filter option.

Faster, more flexible discount code search

Search through millions of codes with partial-match queries for quicker campaign management. Build agility and AI readiness for your promotion strategies.

User interface for selecting discount distribution options including applying discounts evenly across all items, only to item 1, or proportionally across all items with a dropdown menu listing these choices.

Intelligent promotion strategies

Choose how discounts are distributed across the cart to maximize value and loyalty, optimizing profitability like never before.