2024 Gartner® Critical Capabilities for Digital Commerce
Analyst Report

2024 Gartner® Critical Capabilities for Digital Commerce

2024 Gartner® Critical Capabilities for Digital Commerce

About the Report

commercetools ranks highest for Composable Commerce Use Case

With a total score of 4.59 out of 5, commercetools has earned the highest position in the Composable Commerce Use Case in the 2024 Gartner Critical Capabilities for Digital Commerce report. In this analysis, commercetools was evaluated across five key Use Cases, alongside 19 other leading vendors. 

We believe this comprehensive report serves as a valuable tool for application leaders, offering insights to guide them in choosing the right platforms to match their business needs. It also provides recommendations to help organizations pinpoint vendors best aligned with their digital commerce strategies.

The core business model Use Cases highlighted include B2C digital commerce, B2B digital commerce, and combined B2C and B2B digital commerce on a unified platform. The composable commerce Use Case is particularly relevant for businesses aiming to adopt a modular, API-first approach for more flexible, scalable digital commerce experiences.

Our Key Takeaways

  • Identify the right-fit solutions for various common use scenarios.
  • Access in-depth analysis of vendor capabilities and their offerings.
  • Guide your strategic planning and RFP process with a comparative. breakdown of essential software, technology or service offerings.

Gartner, Critical Capabilities for Digital Commerce, Aditya Vasudevan, Sandy Shen, Jason Daigler, Mike Lowndes, 11 November 2024

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